These regulations define the rules for making purchases in the online store run by
Seller at www.cecibloom.com
The seller is MARGO HUPERT Małgorzata Hupert-Ćwichoń with headquarters in Gliwice (44-100), ul. Górnych Wałów 27A Registered under the NIP number: PL6271688187, REGON: 241422020.
also referred to as "Service Provider".
Contact with the Service Provider can be obtained using the e-mail address:
hello@cecibloom.com
Article 1 Definitions
1. Regulations - these regulations. In the scope of services provided electronically, the Regulations are the regulations referred to in Art. 8 of the Act of July 18, 2002 on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended).
2. Customer - a natural person, legal person or organizational unit without legal personality but having legal capacity, which, on the terms set out in these regulations, places an Order in the Online Store.
3. Consumer - a customer who is a natural person who uses the Online Store for purposes not directly related to its business or professional activity.
4. Service Provider - an entity providing sales services via the Online Store on the terms set out in these Regulations.
5. Subject of the transaction - Goods listed and described on the website of the Online Store.
6. Goods - a movable item, presented in the Online Store, to which the Sales Agreement applies.
7. Additional service - a service provided by the Service Provider to the Customer outside the Online Store due to the nature of the Goods sold.
8. Sales Agreement - a contract for the sale of Goods within the meaning of the Civil Code, concluded between the Service Provider and the Customer, using the Store's website.
10. Online Store (Store) - a website available at www, through which the Customer may place an Order.
11. Order - Customer's declaration of intent clearly specifying the type and quantity of Goods, aimed directly at the conclusion of the Sales Agreement.
12. ICT system - a set of cooperating IT devices and software, ensuring processing and storage, as well as sending and receiving data via telecommunications networks using a terminal device appropriate for a given type of network.
Article 2 General Principles
1. These Regulations define the rules for using the online store available at
www.margohupert.pl
2. The condition for placing an Order in the Online Store by the Customer is to read these Regulations and accept its provisions during the implementation of the Order.
3. Online shop . conducts retail sales via the Internet.
4. All Goods offered in the store. are brand new, originally packed, free from physical and legal defects, and have been legally placed on the Polish market.
5. The customer is obliged not to provide content prohibited by law, e.g. content that promotes violence, is defamatory or violates personal rights and other rights of third parties.
Article 3 Technical conditions
1. The store uses cookie files (so-called "cookies") constituting IT data, in particular text files, which are stored in the end device of the Store user. Cookies usually contain the name of the website domain they come from, the storage time on the end device and a unique number to remember information about the Users.
Cookies are used for:
- authentication, including identification of the logged in user,
- verification and development of its website and service offer,
- provision of personalized services for Users, in particular for the purpose of avoid multiple presentation of the same content to the same User,
- creating statistics for the Administrator's needs, including as part of cooperation with external entities; - for the needs of the Facebook social network. By using the Like button, the user logs in to Facebook, which is governed by the privacy protection rules of Facebook. You can read these rules at http://pl-pl.facebook.com/help/cookies
- the use of display advertising based on Google Analytics in the scope of the remarketing service. The user can block the Analytics service for display ads and customize ads on the Google Display Network via the Ads Preferences Manager on Google pages.
- the use of display ads based on RTB HOUSE in the remarketing service. You can block this service for display ads and customize the ads on this ad network via the link http://rtbhouse.com/privacy.php.
2. The user using the Store agrees to place cookies on his end device.
3. Removal of cookies by the User may result in the presentation of a different content of the Store to the User, as well as lead to the loss of the possibility of using some of the Store's functions.
4. In order to manage cookie settings, select the web browser you use from the list and follow the instructions: Internet Explorer, Chrome, Safari, Firefox, Opera. Mobile devices - each device can operate this function in a different way. We encourage you to read the privacy options in the documentation on the website of the mobile device manufacturer.
Article 4 Ordering
1. All prices on the websites are gross prices in Polish zlotys. Prices shown do not include shipping costs.
2. Orders are accepted via the website / by phone / e-mail.
3. Orders placed via the website can be placed 24 hours a day, 7 days a week throughout the year.
4. The order is effective if the Customer correctly completes the order form and provides correct contact details, including the exact address to which the Goods are to be sent, as well as the telephone number and e-mail address.
5. In the event that the provided data is not complete, the Seller will contact the Customer. If it is not possible to contact the Customer, the Seller has the right to cancel the Order.
6. In the process of placing an order, the customer may express the will to receive a fiscal receipt or an invoice, which may be attached to the shipment or sent electronically, to the e-mail address provided in the form of an electronic image of settlement documents, in particular, such as: invoices with attachments, corrective invoices with attachments and forms. This consent also entitles the Seller to issue and send invoices in electronic form, in accordance with the Ordinance of the Minister of Finance of December 20, 2012 on sending invoices in electronic form, rules for their storage and the procedure for making them available to the tax authority or tax inspection authority. If the customer wants to receive an invoice, he must report it right next to the order in the "Comments" place, enter the information needed to issue an invoice. A later selection of an invoice will no longer be possible if a cash register receipt is issued in advance.
The Seller is not a VAT payer.
7. When placing the Order, the Customer may consent to the placement of personal data in the database of the Seller's Online Store for the purpose of processing them in connection with the execution of the Order. In the event of consent, the Customer has the right to inspect his data, correct it and request its removal.
8. The customer may use the option of remembering his data by the system in order to facilitate the process of placing another Order. For this purpose, the Customer should provide the login and password necessary to access his account. The Customer's login is the e-mail address provided by him. The password is a sequence of characters set by the Customer. The Customer's password is not known to the Seller and the Customer is obliged to keep it secret and protect it against unauthorized access by third parties. 9. After the Customer places an effective order, he will receive an automatic reply from the store confirming receipt of the order.
10. The time of commencement of the contract is the moment the payment is credited to the bank account specified in the order confirmation in the case of payment by bank transfer or the moment of placing the order in the case of card payment or selecting the "cash on delivery" option.
Article 5 Shipping costs and time
1. The goods are sent to the address indicated in the order form or provided by phone or e-mail. The store will inform the customer immediately of an incorrectly completed order form, which prevents or may delay the shipment.
2. The goods are delivered by specialized courier companies or via Poczta Polska.
3. The shipment is delivered in accordance with the date specified for each Product on the website. When choosing the "transfer" or "paypal" payment option, the time of crediting the funds to the store's bank account (usually 1-2 business days) should be added to the time specified on the website.
4. The customer is charged for delivery (shipping) specified in the transport price list.
5. Prices are given individually, depending on the size and weight of the shipment. The price appears when the order is placed, or after prior contact with the seller.
6. The deadline for completing the order is individual, information about the order fulfillment appears in the basket next to the ordered product. Usually shipment takes 3 working days.
Article 6 Payment
The seller issues a receipt or a personal proof of purchase (invoice without VAT) for each product sold. Payment for the ordered goods can be made via the electronic payment system or by transfer to the store's bank account.
Article 7 Withdrawal
1. A consumer who has concluded a distance contract has the right to withdraw from the contract without giving a reason by submitting an appropriate statement in writing, within 14 days (legal basis: Article 7 (1) of the Act of March 2, 2000 on the protection of certain consumer rights and on liability for damage caused by a dangerous product, Journal of Laws No. 22, item 271, as amended). This deadline is a deadline and is counted from the date of delivery of the item, and when the contract concerns the provision of the service - from the date of its conclusion. To meet this deadline, it is enough to send a statement before its expiry to the address of the Service Provider.
2. In the event of withdrawal from a distance contract, the contract is considered void. What the parties testified is returned unchanged, unless the change was necessary within the ordinary course of business.
3. The return should be made immediately, not later than within 14 days. The purchased goods should be returned to the Service Provider's address by contacting the seller in advance: email margo.hupert@gmail.com
4. Pursuant to the Act, the following are not refundable: the provision of services commenced, with the consent of the Customer, before the deadline referred to in Art. 7 section 1, concerning audio and visual recordings and computer programs saved on carriers after the Customer has removed their original packaging, contracts for services for which the price or remuneration depends solely on the price movement on the financial market, services with the properties specified by the Customer in the complex by him or her ordering or closely related to him, services which, due to their nature, cannot be returned or whose subject is rapidly deteriorating, the delivery of the press, gaming and betting services.
5. The refund will be made within 10 days to the bank account number provided by the customer in the return form.
Article 8 Complaints Procedure
1. The products have a manufacturer's, importer's or seller's warranty, valid in Poland. The warranty period for each product can be found in its description on the store's website. Detailed conditions for the implementation of the guarantee are specified in the guarantee form issued by the guarantor. Most of the products have warranties implemented directly by the manufacturers' authorized service points. The exact addresses of service points can be found on the warranty cards attached to the products and on the manufacturers' websites. The Customer may also carry out a complaint procedure under the Warranty through the Seller.
2. Complaints should be submitted to the address of the Service Provider.
3. When submitting a complaint, the advertised product should be delivered to the Service Provider along with a proof of purchase and a completed complaint form, available at:.
4. The Service Provider will consider the complaint within 14 days from the date of submission of the complaint. In the case of considering the complaint in favor of the customer, the service provider will repair or replace the goods complained about with new, full-value or return the value of the purchased goods.
5. If the goods are inconsistent with the contract, the Customer may request that it be brought into conformity with the contract by free repair or replacement with a new one, unless repair or replacement is impossible or requires excessive costs. When assessing the excess of costs, the value of the goods in accordance with the contract as well as the type and degree of non-compliance are taken into account. (The Act of 27 July 2002 on special conditions of consumer sale and amending the Civil Code).
6. The customer loses the rights specified in point 5 of this paragraph, if the shop does not notify the store about this fact within two months from finding the non-compliance of the goods with the contract. To meet the deadline, it is enough to send a notice before its expiry.
Article 9 Privacy and Confidentiality
1. MARGO HUPERT Małgorzata Hupert-Ćwichoń attaches great importance to the protection of privacy and confidentiality and, as the Data Administrator, protects and protects them against unauthorized access.
2. The Store's privacy policy is contained in Annex 1 to these Regulations and constitutes its part. By agreeing to the terms of these Regulations, the User also agrees to the manner in which the Administrator treats the data provided under this policy. The administrator will not use the data for any other purpose. The disclosure of data may take place for reasons prescribed by law.
3. The Administrator may collect data on the popularity and use of individual Services offered by the Website. These data will only be shared anonymously and collectively.
Article 10 Amendment of the Regulations
1. Customers who have an account in the Store will be informed about the change in the Regulations via e-mail or a message posted on the Store's home page.
2. If there has been a change to the Store's Regulations since the last login, the Customer accepts or not its provisions after the changes. If you do not accept the terms of the Regulations, in particular after introducing changes to it, shopping in the Online Store is not possible.
3. A customer who does not accept the changes introduced in the Regulations has the right to delete the account at any time.
4. Orders placed by customers before the entry into force of the amendments to the Regulations will be implemented in accordance with the existing provisions of the Regulations.
Article 11 Final provisions
1. In matters not covered by these Regulations, the provisions of the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product (Journal of Laws of 2000 No. 22, item 271, as amended), the Act of 27 July 2002 on special conditions of consumer sales and amending the Civil Code (Journal of Laws of 2002, No. 141, item 1176, as amended), the Act of April 23, 1964 - Civil Code (Journal of Laws of 1964, No. 16, item 93 as amended).
2. Disputes arising from the application of these Regulations and in connection with the performance of contracts concluded between the Store and Customers, will be considered by the competent court according to the provisions on factual and local jurisdiction in accordance with the Act of November 17, 1964, Code of Civil Procedure (Journal of Laws No. 43, item 296 as amended).
Annex 1
1. General provisions:
1.1. The company MARGO HUPERT Małgorzata Hupert-Ćwichoń acts as the administrator in accordance with the provisions of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 (hereinafter "GDPR") in the protection of natural persons as well as in connection with the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC with regard to personal data of Users who are natural persons.
2. Data processing and its scope:
Data processing is understood as operations and activities performed with regard to Users' data, in particular their storage and analysis for the purposes of the Website's services.
2.1. Creation / Registration of an Account - Account registration may require the User to provide the following data: name, surname, mailing address, e-mail address, date of birth, telephone number, login, bank account number. 2.2. Concluding transactions - the Administrator, as part of the services provided by the Store, may process Users' personal data in order to conclude a Sales contract, send messages and communicate with each other.
2.3. Customer service - the Administrator may process the personal data of Users contacting the Store's customer service department. The data may be necessary for communication and may be supplemented with personal data from the User Account.
2.4. Contact form - the Store enables mutual contact and within it may collect Users' personal data. The form is made available to enable communication regarding Sales in the Store, inquiries for an offer and activities aimed at concluding a transaction on the Website. The administrator can analyze and block messages inconsistent with the purpose of the form, especially if they are spam or contain prohibited content.
2.5. Data processing by the website - when it is necessary to provide services to the User or constitutes a legitimate interest of the Administrator or third parties, the Administrator is entitled to process such data as: User's IP address, location, time of access to the Store, URL address
the page previously visited by the User (referrer link), parameters of the User's software and hardware, identification number of the mobile device and other data on devices and systems. The processing of the above information takes place when using the website. Store.
3. Purpose of data processing:
Users' personal data are processed by the Administrator in order to enable Users to use the Store, in particular to perform the following activities:
- setting up and managing an Account or User Accounts,
- enabling full use Store, including making transactions,
- providing support for the User's Account and transactions, including solving technical problems,
- monitoring the activity of all and specific Users, including searched keywords, placed Goods and traffic management in the Store,
- contacting Users, including for purposes related to the provision of services, User service, permitted marketing activities, through available communication channels, in particular e-mail and telephone,
- ensuring the security of electronic services, including enforcement of the Regulations and counteracting fraud and abuse,
- conducting research and analyzes of the Website, among others, in terms of the functioning of the platform, improving the operation of available services or estimating the main interests and needs of visitors,
- implementation of sales contracts concluded in the Store,
- handling of Users 'complaints,
- handling of Users' requests, in particular through the contact form,
- performance of obligations under the law, including tax or accounting regulations ,
- providing payment services, execution commission payments for transactions on the Website, debt collection,
- conducting court, arbitration and mediation proceedings,
- statistical,
- accounting,
- archiving,
- ensuring accountability. < / p>
4. Providing data
4.1. The Administrator, after obtaining the User's prior consent, may share Users' personal data with other websites maintained by the Administrator.
4.2. In the event of restructuring, sale / transfer of property in part or in full to the new owner, Users' personal data may be transferred to the new owner in order to ensure the continuation of the Store's services.
4.3. The administrator does not transfer personal data to third parties, except for:
- the need to provide information on the User to public authorities, in the fight against fraud and abuse, proceedings related to violation of the law and combating violations of the Regulations.
- cooperating entities providing, inter alia, such services such as: data storage, hosting and logistics operators, including courier companies. In this case, these entities are not authorized to use the data on their behalf and only for the Administrator and the Store. 4.4. The Administrator may provide third parties with anonymised data, which do not identify specific Users, and serve to improve the displayed content on the Website, adjust advertisements and reach Users outside the Store. 4.5 The Seller, after obtaining the Buyer's data from the Administrator, is obliged to meet The Buyer has all obligations arising from this regulation and other legal provisions, including ensuring that they fulfill their rights under the Regulation.
5. User rights
5.1. Each User has the right to:
- access to their personal data - the User may request the Administrator to provide the catalog of personal data processed about himself,
- objection to data profiling - the User may request the Administrator to disable profiling (personalizing ) the Store's offers and related marketing activities,
- rectification, deletion or limitation of processing, data transfer, lodging a complaint to the supervisory body and the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its revocation
In the event of using the right to access your personal data, rectify it, delete it, limit processing, object to its processing, request data transfer
or not to be subject to a decision based solely on automated data processing - without undue delay, no later than within one month of receiving the request, information will be provided about the actions taken in connection with the User's request. The implementation of the data transfer request is free of charge, however, in accordance with the provisions of the GDPR, the Administrator may charge a reasonable fee for providing the data subject or refuse to exercise the right in the event of:
- request another copy of the personal data subject to processing,
- manifestly unjustified request,
- excessive request, in particular due to its constant nature.
5.2. Providing data by the User is a contractual requirement. If the User does not provide the required personal data, the selected functionalities of the Store may not be available to the User (eg registration, ordering, contact with other Users).
5.3. The user may contact the person supervising the processing of personal data by the Administrator by e-mail at the following e-mail address: hello@cecibloom.com
6. Data security:
The data administrator takes care of the security of the shared data. These data are particularly protected and secured against unauthorized access. Communication between the Store and the Users is secured by the SSL encryption protocol on pages containing personal data.
7. Other
7.1 The Administrator undertakes to store the entrusted personal data of Users until they withdraw their consent or raise an objection. After the consent is revoked, for a period of time corresponding to the period of limitation of claims that may be raised by the data controller and which may be raised against the data controller.